Pick up your keys

You can collect your keys at your housing office on the start date of your rental agreement between 14:00 and 16:30. If your rental agreement starts on a weekend or public holiday, the move-in date will be the next business day. It is not possible to collect your keys earlier.

If you do not collect your keys on the move-in date, they will be available for pickup at customer service at Körsbärsvägen 2 during their opening hours.

You must present a valid form of identification, such as an ID card, passport, or BankID identification, to collect your keys. Other forms of identification are not accepted. Your first rent invoice must be registered as paid. Only you, as the tenant, can collect the keys.